Last Updated: September 25, 2025

At BeeSync Technologies (“BeeSync,” “we,” “our,” or “us”), your privacy is very important to us. This Privacy Policy explains our practices regarding personal information. We describe how we collect, use, share, and protect it when you access our website. This applies when you purchase products or use our technology services.

By using BeeSync, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.

1. Who We Are

BeeSync provides AI-powered beehive technology, online sales of hardware and accessories, subscription services, and educational resources. We are based in:

BeeSync Technologies
📍 Arkishti 7/4, 118, 0015, Yerevan, Armenia
📧 info@beesync.co
📞 +374 98 22 98 98

We act as the “data controller” for the personal information we collect.

2. Information We Collect

We may collect the following types of information when you use our Services:

a) Information You Provide Directly

  • Name, email address, phone number, and billing/shipping address.
  • Payment details (processed securely by third-party providers; we do not store credit card data).
  • Account login credentials.
  • Messages, support requests, or feedback you provide.

b) Information Collected Automatically

  • Device and browser type.
  • IP address and approximate location.
  • Cookies, analytics data, and browsing activity on our site.
  • Log files related to purchases and interactions with our Services.

c) Information from Third Parties

  • Payment processors (to confirm successful transactions).
  • Delivery companies (to provide shipping updates).
  • Marketing or analytics tools (e.g., Google Analytics, Meta Pixel).

3. How We Use Your Information

We use your data to:

  • Process and deliver orders.
  • Provide subscription services and account access.
  • Improve our website and technology.
  • Send you updates, service notifications, and marketing (with your consent where required).
  • Detect and prevent fraud, unauthorized use, and abuse.
  • Comply with legal obligations under Armenian and international law.

4. Legal Basis for Processing (GDPR Compliance)

If you are in the EU/EEA, we rely on the following bases:

  • Contract: Processing necessary to deliver your purchases or subscriptions.
  • Consent: For marketing communications and non-essential cookies.
  • Legal Obligation: To comply with tax, accounting, and regulatory duties.
  • Legitimate Interest: Improving services, preventing fraud, and ensuring security.

5. Cookies & Tracking Technologies

BeeSync uses cookies and similar technologies to:

  • Enable core functionality (shopping cart, login).
  • Analyze usage and improve performance.
  • Personalize marketing and offers.

You can manage cookies through your browser settings. For EU visitors, we provide a cookie consent banner.

6. How We Share Information

We may share your data with:

  • Payment providers (Stripe, PayPal, local banks).
  • Shipping partners (couriers and logistics providers).
  • Analytics & marketing providers (Google Analytics, Meta Ads).
  • Professional service providers (legal, accounting, IT security).

We never sell your personal information.

7. International Data Transfers

Your data may be processed outside Armenia (e.g., EU, U.S., or other jurisdictions). In such cases, we ensure compliance with GDPR through Standard Contractual Clauses or equivalent safeguards.

8. Data Retention

  • Account and transaction records: retained for 7 years (for tax/legal compliance).
  • Marketing data: retained until you unsubscribe or withdraw consent.
  • Technical logs: retained up to 12 months.
  • After retention periods, data is securely deleted or anonymized.

9. Your Rights

Depending on your location (Armenia, EU/EEA, U.S., etc.), you may have rights to:

  • Access your personal data.
  • Correct inaccurate or incomplete data.
  • Request deletion (“right to be forgotten”).
  • Object to processing (e.g., marketing).
  • Withdraw consent at any time.
  • Request data portability.

To exercise these rights, email us at info@beesync.co.

10. Children’s Privacy

Our Services are not directed to children under 16. We do not knowingly collect personal data from children. If we become aware that we have collected such data, we will delete it immediately.

11. Security of Your Information

  • We use SSL/TLS encryption for secure transmission.
  • Payments are processed only by PCI-DSS certified providers.
  • Access to data is restricted to authorized staff only.

However, no system is 100% secure, and we cannot guarantee absolute security.

12. Your Choices

  • You can update or delete your account anytime.
  • You can unsubscribe from marketing emails using the “unsubscribe” link.
  • You can refuse non-essential cookies.

13. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on our website with a revised “Last Updated” date.

14. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

Balian’s Technologies
Arkishti 7/4, 118, 0015, Yerevan, Armenia
info@beesync.co
+374 98 22 98 98

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